Essentials Skills Of A Supervisor - Communication

According to ClearCompany, ”86% of employees and executives cite lack of collaboration or ineffective communication for workplace failures."

Supervisors with developed communication skills are able to use listening techniques and nonverbal strategies to improve conversations.

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Supervisor Helps To Resolve Employee Issues And Disputes

When employees are unhappy with their workplace experience, they may approach their supervisor before speaking with HR.

If an employee complains that another employee or member of management has violated company policies, the supervisor will likely need to report the issue to HR for an investigation. 

In the case of minor disagreements between employees, supervisors may act as mediators and help the two parties come to a resolution.

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#SupervisorySkillsCourseMalaysia